Shipping & Returns

 

We ship worldwide from Istanbul Turkey. 

Why we use express shipping?

Because we've seen the outcome of using standard shipping services for glass goods. And it often results in the tragic end of a lengthy journey.  

We ship with UPS & DHL and orders arrive to your door within 2-4 business days of being shipped. Once your order is shipped we provide a tracking number that you can can track the exact arrival date of you delivery. It's that simple

 Why Not Standard Shipping (PTT Posta)

Turkey's standard postal service takes approximately 2-4 weeks to deliver overseas packages. In that time, your order can pass through several countries, multiple check points & customs handlers that can open your package before it even reaches its final destination. So while it is cheaper, it may cost you in the end.

Better service 

Express shipping carriers calculate costs (in Dollars), by the volume & weight of each box. It's more costly however, your order spends a fraction of the time traveling, greatly reducing the chance of damage. 

 Return & Exchange Policy

RETURNS: If you are dissatisfied with your product you can return your order within 30 days of purchase. Just let us know. Shipping costs for returns are paid by the customer.  Customers will be refunded for the cost of the purchase minus the shipping costs.